Under marketplace facilitator laws, Medan.com is responsible for calculating, collecting, and remitting taxes to tax authorities on behalf of third-party sellers. To ensure tax compliance, Medan.com offers the Tax Compliance Program, which assists buyers in meeting their tax obligations.
Who can Enroll?
Transactions made on Medan.com are regulated by each country’s tax laws. In recent years, many countries have significantly updated their tax laws on transactions made on E-commerce platform (also known as “marketplace facilitator”). If you are purchasing from: the United States, European Union, the United Kingdom, Norway, Australia, New Zealand, Singapore, or Canada (province of Manitoba and Saskatchewan), Medan.com is required by Marketplace Facilitator Laws of each jurisdiction, on behalf of third-party sellers, to collect applicable taxes (VAT, GST, Sales tax, etc .. ) on your applicable purchases and remit to respective tax authorities.
You may enroll in our tax-exempt program to find more details on Marketplace Facilitator Laws, especially about under which situations the E-commerce platform will not charge taxes on your purchase and how your purchases might qualify for tax-exempt purchase.
Benefits
30 or 60-day refunds*
You are entitled to refunds within 30 or 60 days from the delivery date.
Quick refunds
If you cancel within 2 hours of payment and the order has not yet shipped, you can claim a full and immediate refund.
Resolution support
If there’s a problem with your refund, we will help mediate to get your money back.
FAQ
You can find all frequently asked questions on Help Center.
What is sales tex?
Under marketplace facilitator laws, Medan.com is responsible for calculating, collecting, and remitting taxes to tax authorities on behalf of third-party sellers. To ensure tax compliance, Medan.com offers the Tax Compliance Program, which assists buyers in meeting their tax obligations.
How can I check the application status of Alibaba US sales tax exemption program (ASTEP)?
Sign in to your Medan.com account and visit My Medan > Orders > Tax Information >+Add or modify tax exemption > My Applications.
What if I don't have tax information in US/UK/EU/NO or AU/NZ/SG or Canada?
Visit the website of your local tax authority to check your eligibility for tax exemption. After you have obtained an exemption document from your local
tax authority, you can submit it to us to get verified as a tax-exempt buyer.
